fbje's Privacy Policy

This privacy policy applies to the fbje platform and all of its associated services. When you create an account on fbje, use our services, or access our website, you are considered to have voluntarily agreed to the terms of this policy.

fbje is a safe and reliable online entertainment platform for users in Bangladesh. We respect our users' privacy and are committed to protecting their personal information. This policy has been developed in line with applicable laws in Bangladesh and international best practices.

The terms "user", "you", or "your" used in this policy refer to any registered or unregistered visitor of the fbje platform. "We", "our", or "fbje" refers to the entity that operates this platform.

fbje collects different types of information for various purposes. The categories of information collected are described in detail below:

2.1 Information You Provide Directly

• Full name, date of birth, and national ID or passport details (for identity verification)
• Email address and mobile number
• Residential address
• Payment-related information — bKash, Nagad, Rocket, Upay account numbers or bank account details
• Password and security question answers (stored in encrypted form)

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type and version
• Operating system information
• Time spent on the website, pages visited, and navigation patterns
• Information collected through cookies and similar tracking technologies

2.3 Transaction-Related Information

• Deposit and withdrawal amounts and timestamps
• Gaming history and activity logs
• Bonus usage records
• Account balance change history

fbje uses collected information for the following legitimate purposes:

3.1 Account & Service Management

Information is used to create, verify, and maintain your account. fbje ensures that each account is linked to a real person and that the user is at least 21 years of age. The identity verification process prevents fraudulent activity and ensures the security of your account.

3.2 Financial Transaction Processing

Payment information is used to correctly process deposit and withdrawal requests and to keep records of financial activity. The minimum deposit amount on fbje is ৳100 and the minimum withdrawal amount is ৳500.

3.3 Security & Fraud Prevention

Information is analysed to detect and prevent unauthorised access, money laundering, and other fraudulent activity. If unusual transaction patterns are detected, our security team takes immediate action.

3.4 Customer Support

Our 24/7 live chat and email support team uses your account information to provide assistance quickly and effectively. Your issue and complaint history is stored so that better service can be provided in the future.

3.5 Responsible Gaming Monitoring

Identifying potentially problematic gaming behaviour through gaming pattern analysis and providing assistance when needed is an important responsibility of fbje.

3.6 Marketing & Communications

With your consent, fbje may communicate relevant offers, bonus information, and platform updates. You have the right to opt out of marketing communications at any time.

fbje applies industry-standard technical and administrative measures to protect your information:

• SSL Encryption: All data transfers are encrypted using TLS/SSL technology, making it impossible for third parties to read the information.
• Password Hashing: Your password is never stored directly — strong cryptographic hashing algorithms are used.
• Two-Factor Authentication: There is an option to add an extra security layer when accessing your account.
• Server Security: Our servers are located in secure data centres and undergo regular security audits.
• Staff Training: All staff with access to data undergo strict privacy training and sign confidentiality agreements.
• Access Controls: Only staff who need it can access user data, and every access is logged.

In the event of any security breach, fbje will notify the affected users and, where applicable, the relevant authorities as quickly as possible.

fbje retains personal information only for as long as necessary. The following factors are considered when determining the retention period:

• All information is retained while the account is active.
• Financial transaction records are retained for a specified period in accordance with legal and regulatory requirements.
• After an account is closed, information necessary for fraud prevention and legal compliance may be kept for a period of time.
• After marketing consent is withdrawn, the relevant information is deleted promptly.

Every user of the fbje platform enjoys the following rights regarding their personal information:

8.1 Right of Access

You may request to know what information we hold about you. fbje will provide this information within a reasonable timeframe.

8.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, it may not be possible to delete information that is required to meet legal obligations.

8.4 Right to Object to Processing

You may object to the processing of your information for specific purposes, particularly in the case of marketing communications.

8.5 Right to Data Portability

You may request to receive your information in a structured, commonly used format and, where applicable, to have it transferred to another service provider.