fbje's commitment to responsible gaming
Play for fun, not under pressure — fbje always keeps deposit limits, self-exclusion, and time-out tools ready to protect you.
Keep gaming as entertainment, not a burden
fbje believes that online gaming is enjoyable only when played in a controlled and mindful way. On our platform you can play a wide range of games from cricket betting to slots — but the most important thing with any game is this: gaming is for entertainment only, not as a reliable source of income.
We want every member to leave with a healthy and positive experience. That is why fbje has built a complete responsible gaming framework — where you can set your own limits, and our support team is always on hand if you need assistance.
fbje is for players aged 21 and above only. Opening an account or playing by anyone underage is strictly prohibited.
Set your budget before you start playing and never go beyond that limit. Avoid placing more bets in an attempt to recover money you have lost.
Control over your gaming is in your hands
Use the tools below on fbje to keep your gaming experience safe and balanced.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately — a request to raise it takes some time to process, but lowering it is instant.
Daily limit Weekly limitSelf-Exclusion
If you feel that gaming is causing problems, exclude yourself from the platform for a set period. During self-exclusion it will not be possible to access your account or make new deposits.
Temporary break Long-term breakTime-Out & Session Reminders
Set up an automatic break after playing for a set amount of time. Session reminders will tell you how long you have been playing — this helps reduce the habit of spending too much time gaming.
Session timer Automatic breakGaming History & Analysis
Log in to your account to view your complete gaming history, deposits, and withdrawal records. Understanding your own spending patterns is the first step in responsible gaming.
Spending report Transaction history24/7 Support Team
If you have any concerns about gaming, the fbje support team is always ready. Contact us in Bengali or English via live chat and email — [email protected]
Live chat Email supportMinor Protection
fbje strictly verifies the 21+ age requirement. Age is confirmed during account registration and additional ID may be requested in cases of doubt.
Age verification 21+ policyAsk yourself these questions
If your answer to any of the questions below is "yes", it is time to exercise restraint — and if needed, speak with our support team.
- Are you spending more than your set budget?
- Are you trying to play repeatedly to win back lost money?
- Are you hiding the amount you play from family or friends?
- Do you feel uncomfortable or restless when trying to stop playing?
- Are you prioritising playing over your daily tasks or responsibilities?
- Are you betting with money meant for important life needs?
Five rules for balanced play
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1
Set a budget
Set a monthly or weekly budget before you play. Only deposit an amount that, if lost, will not affect your daily life.
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2
Stick to time limits
Do not play for long stretches at a time. Use the session timer and reminders on fbje to make sure you take regular breaks.
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3
Do not play on impulse
Avoid making the decision to play when you are stressed, feeling low, or have been drinking — it is hard to make rational decisions in those moments.
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4
Keep your winning expectations realistic
Casino games are purely for entertainment. There is no guarantee of winning every time — keep that in mind when you play.
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5
Seek help when needed
If gaming becomes a problem, do not delay — contact the fbje support team or seek advice from a trusted mental health support centre.
Steps to enable protection tools
Log in
Log in to your fbje account and go to Account Settings.
Open the responsible play menu
Click on the "Responsible Gaming" section.
Choose your preferred tools
Select whichever you need — deposit limit, time-out, or self-exclusion.
Confirm
Save your preference — the limit takes effect immediately.
If you need assistance, contact us directly via live chat or at [email protected] — our team is always ready to help in Bengali.
21+ Age Verification Process
When creating an account at fbje, every user must confirm that they are 21 years of age or older. In case of any doubt, we may request a national ID card or other valid identification.
Opening an account for a minor, or playing on behalf of one, is strictly prohibited. fbje reserves the right to close any such account and withhold the associated balance.
Keep younger members of your household away from your device and never share your account password.
If you have a problem, let us know
If you are experiencing gaming problems or finding it difficult to control your usage, do not delay — contact fbje support. Our team will assist you with empathy and complete confidentiality.
Live Chat
Get support in Bengali and English, seven days a week, twenty-four hours a day.
[email protected] — write to us with a detailed description and we will respond promptly.
Responsible Gaming FAQ
Play safe, enjoy responsibly
Always play responsibly at fbje. Explore our games, learn the rules, or get direct support.